01 Nov Here’s How To Effectively Avoid The Headache Of Client Cancellations
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Patient cancelling appointments is a frustrating reality for all medical practices. Cancellations often happen at the last minute, resulting in lost revenue for the practice and wasted time for both staff and patients.
In addition, cancellations can have a negative impact on the morale of your staff and other patients who are waiting for an appointment. This is because when one patient cancels, it often means that another patient will have to wait longer for an appointment.
But how do you reduce the number of cancellations at your medical practice? Is that even possible? Yes, in fact, there are a number of things you can do to reduce patient cancellations and no-shows.
Today we are going to take you behind the scenes of a training session that we covered in our Facebook group The Practice Owners Inner Circle.
In this episode, we talk about how you can reduce cancellations and generate more income. Cancellations happen for a variety of reasons, and some of those reasons are out of your control. But this doesn't mean that you can't do anything about it.
In this episode of the Practice Acceleration Podcast you’ll learn:
- How to write a fair and effective cancellation policy
- Guidelines to enforce a cancellation policy without conflict
- Tips to turn cancellations into rebooked appointments
Few things are more frustrating for a business than wasted time and effort. Unfortunately, this is an all-too-common occurrence in the world of healthcare. In fact, cancellations account for billions of dollars in lost revenue each year. Listen to this episode now to learn how to lessen cancellations.
If you haven’t listened to our previous episode about the hot seat session with Ross and Sophia, go back and check out Episode 263.
P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!
Thanks so much for joining us this week. We hope you love it! Have some feedback you’d like to share? Leave us a review on iTunes!
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If you’re looking for ways to grow your healthcare practice even faster, join our free Facebook group Practice Owners Inner Circle.
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