09 Aug 5 Steps to Eliminating Cancellations in Your Practice
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Cancellations are one of the major problems in every healthcare practice. Albeit common, it causes a lot of chaos in the business. How do you prevent cancellations from happening and save your business from massive profit and opportunity loss?
When cancellations occur, it creates a sequence of negative outcomes for you, your healthcare practice, and the patient. It indicates that patients don’t consider your time valuable, they don’t get the results they want, you miss a lot of opportunities, and it’s a total waste of energy.
To put an end to your cancellation dilemma, you’ll have to do a reality check and figure out how much cancelled appointments are costing your practice. It gives you a clear picture of what needs to be done and the policies you need to implement.
In this special episode, we’ll share with you the behind-the-scenes of a training session from our Facebook group, The Practice Owners Inner Circle. We explored the 5 Steps to Eliminating Cancellations in Your Practice.
In this episode of the Practice Acceleration Podcast you’ll learn:
- Why you need to check the impact of cancellation
- How to figure out when cancellations occur
- The importance of cancellation policies
- How to educate patients on cancellation policy
- Why a follow-up sequence is significant
If you want to learn how you can crush cancellations and seize opportunities that bring more profit and growth, this episode is filled with tips and ways how you can do it for your healthcare practice.
If you haven’t listened to our previous episode telling you 4 Hacks That Turn Your Diary Into Your Success Superpower, go back and check out Episode 251.
P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!
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