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09 Aug

Posted at 05:30h in Podcast
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Cancellations are one of the major problems in every healthcare practice. Albeit common, it causes a lot of chaos in the business. How do you prevent cancellations from happening and save your business from massive profit and opportunity loss? When cancellations occur, it creates a sequence of negative outcomes for you, your healthcare practice, and the patient. It indicates that patients don’t consider your time valuable, they don’t get the results they want, you miss a lot of opportunities, and it’s a total waste of energy. To put an end to your cancellation dilemma, you’ll have to do a reality check and figure out how much cancelled appointments are costing your practice. It gives you a clear picture of what needs to be done and the policies you need to implement. In this special episode, we’ll share with you the behind-the-scenes of a training session from our Facebook group, The Practice Owners Inner Circle. We explored the 5 Steps to Eliminating Cancellations in Your Practice.

28 Jun

Posted at 05:30h in Podcast
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Dealing with a toxic staff member can be a difficult and trying experience. But it's important to remember that you're not alone. Many people have had to deal with this type of person before. And there are ways to cope with their toxicity. Tune in now and learn how to protect yourself from these negative influences!

12 Apr

Posted at 05:30h in Podcast
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One of the most destructive yet invisible problems that your business might be facing is that your process for lead conversion isn’t working. No matter how great your product or service may be, if you can't get leads to convert, your business is in trouble. In this episode, we’ll share with you the Invisible Problem That's Costing You $100k Every Single Year. We’ll give you the three steps you need to take to improve your lead conversion rate.
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