The Four Big Reasons Your New Patient Didn’t Come Back
Are patients constantly slipping through the cracks? Are your patients failing to follow your treatment plan, cancelling and disappearing never to be seen again? Why is this happening? Well, It’s all about retention. In my experience helping over 1,000 practices reach their business growth goals, the biggest problem I see is retention. In fact, plugging […]
A Simple 5-Step Structure to Turn First-Time Callers Into New Patients
If you’re like most practices out there, you’re missing out on huge amounts of opportunity by not having structured phone management and conversion systems in place. And until you figure out how to book an appointment with every caller, it doesn’t matter how much marketing you do — your practice just won’t grow. Think about […]
Fix Your Cancellation Problem & Take Back Control of Your Practice
Imagine if your overheads ballooned by 10% this week. You wouldn’t be thrilled, would you? Of course not. But have you ever thought about all the money you’re losing on cancellations? I can guarantee It’s in the same ballpark. Do you know how many cancellations you’re getting each week? How about no-shows or last-minute reschedules? […]
The Critical Success Numbers In Your Practice
What you measure in your practice, you can improve. So I want you to keep a really close eye on what is driving your practice. The other day I had one of our podcast listeners John PM me on Facebook, he’s a chiro who really wants to get a handle on his practice’s rollercoaster results […]
Which category are you in?
Right now, I’m going to share with you the NUMBER ONE killer inside private practices. It’s 100% inside your practice and it’s not what you think. Keep reading and I’ll show you exactly what you can do about it right now. First, I want to show you where you’re at in one of these three […]
Ready to Kiss Plateaus, Road Blocks and Roller Coaster Results Goodbye for Good?
“Be patient and results will come” I hate that quote. What a load of rubbish. Business is hard, I get it. Sometimes it can feel like a rollercoaster of ups and downs. It can be discouraging and difficult to keep moving forwards when people tell you this is just part of business that you need […]
Are you leaking leads?
Whether you’re a physio, podiatrist, osteo, chiro or any other health professional in fact, I know exactly how hard you’re working for those leads right now. It’s no doubt more competitive out there than ever before. So when you do finally see those new patients come through the door, when they don’t book in your […]
How to Gain Control of Your New Patient Numbers
I can’t stress enough how important it is to keep a really close eye on what is driving your practice. In my opinion, KPI’s are really are the GPS of your business. They show you where you are at any given point in time. For example, if you wanted to become a better runner over […]
The REAL reason you’re not growing…
I’m going to come right out and say it…
The most expensive problem in private practice right now is poor retention.
So why is this STILL the number one problem I see when I chat to practice owners?
KP…WHAAT ARE YOU MEASURING!?
Do you want more control over your practice results right now? Having things under control, knowing what to measure, how to measure it and building that into your routine is crucial to your success. When you have you have control over your results, things change massively! First of all, you gain a lot more confidence […]