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28 Feb

Posted at 05:30h in Podcast
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It's important to understand how you can make your performance management conversations as constructive as possible. By equipping yourself with the right tools and knowledge to approach these conversations appropriately and confidently, you can help ensure that employees are engaged, motivated, and productive in their jobs. In this episode, we talk about how you can get the most out of staff performance management conversations. Not only do these dialogues help set clear expectations between managers and their staff, but they also facilitate open dialogue on how to improve overall results and staff satisfaction levels.

05 Jun

Posted at 05:00h in Podcast
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Part two of our new patient journey series has arrived! We all love those patients who are raving fans of your practice – they post about you on Facebook, they tell all their friends, they leave you reviews…. don’t you wish you had more of those? I’m sure the answer to that is a HELL YES! Ever wondered how this actually happens? How you can go from being virtually unknown to having a tribe of loyal followers who not only keep coming back but also influence so many others to do the same? In this series we’re talking about the new patient journey, which covers exactly how it happens and how you can get more dream patients to follow suit. You’ll get access to our new patient ascension ladder model and dive deep into the final five phases – convert, commit, ascend, excite and promoter. Tune in to this episode and go behind the scenes of what we do with our high end clients for best ways to get your marketing out there, get known and see patients come through again and again. By moving through this proven framework we can take a clinic from being completely unknown to very busy, very fast because just by following the system. We hope you love this episode!
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