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Cancellations are one of the major problems in every healthcare practice. Albeit common, it causes a lot of chaos in the business. How do you prevent cancellations from happening and save your business from massive profit and opportunity loss? When cancellations occur, it creates a sequence of negative outcomes for you, your healthcare practice, and the patient. It indicates that patients don’t consider your time valuable, they don’t get the results they want, you miss a lot of opportunities, and it’s a total waste of energy. To put an end to your cancellation dilemma, you’ll have to do a reality check and figure out how much cancelled appointments are costing your practice. It gives you a clear picture of what needs to be done and the policies you need to implement. In this special episode, we’ll share with you the behind-the-scenes of a training session from our Facebook group, The Practice Owners Inner Circle. We explored the 5 Steps to Eliminating Cancellations in Your Practice.

In this episode, we’ll share 3 ways to confidently overcome patient objections. Healthcare practice owners need to approach objections with curiosity, become aware of the possible objections and how to handle them. Lastly, you have to make patients feel they’re part of a collaborative effort by asking and drawing out objections they may have. It’s time to stop playing from a safe zone and learn how to overcome patient objections. By doing so, you’re guiding them towards the best treatment path, and you build better relationships with them.

In today's economy, it is more important than ever for businesses to find ways to grow and expand. For healthcare businesses, this can be a challenge, but it is not impossible. There are a number of different ways to go about growing your healthcare business, and each has its own set of pros and cons. Growing a healthcare business can be tricky- it's important to make sure you have a solid plan in place and understand the landscape of the industry. After all, the healthcare industry is constantly changing, and what works today might not work tomorrow.
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