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06 Sep 3 Ways Fear Of Rebooking Is Hurting Your Practice
Many practitioners avoid rebooking appointments out of fear that they'll be seen as pushy or needy. As a result, they don't say anything about rebooking at the end of the appointment, and the client simply leaves without scheduling another session. However, this fear is misplaced and is actually hurting your practice. When you do not rebook your clients, you are missing out on essential repeat business.
30 Aug #1 Reason Why Healthcare Practices Succeed Despite Running A Busy Schedule
In this episode, you’ll discover how Kirsten started her journey, her success secrets and how she deals with uncomfortable decisions and change. Although running a healthcare practice while raising a family is challenging, Kirsten understands what needs to be done and learned.
23 Aug Top 10 Marketing Lessons From 12 Years in Business – Part 2
In this episode, we’ll share the second part of the Top 10 Marketing Lessons From 12 Years in Business. Although some people view marketing as an expense, it’s actually an investment. So if you’re really serious about building your brand especially online, you have to invest in your marketing.
16 Aug Top 10 Marketing Lessons From 12 Years in Business – Part 1
In this episode, we’ll talk about Top 10 Marketing Lessons From 12 Years in Business. These lessons will show you why marketing doesn’t always need to be expensive, why you should invest in various marketing platforms, why you need to understand your avatar and so much more.
09 Aug 5 Steps to Eliminating Cancellations in Your Practice
Cancellations are one of the major problems in every healthcare practice. Albeit common, it causes a lot of chaos in the business. How do you prevent cancellations from happening and save your business from massive profit and opportunity loss? When cancellations occur, it creates a sequence of negative outcomes for you, your healthcare practice, and the patient. It indicates that patients don’t consider your time valuable, they don’t get the results they want, you miss a lot of opportunities, and it’s a total waste of energy. To put an end to your cancellation dilemma, you’ll have to do a reality check and figure out how much cancelled appointments are costing your practice. It gives you a clear picture of what needs to be done and the policies you need to implement. In this special episode, we’ll share with you the behind-the-scenes of a training session from our Facebook group, The Practice Owners Inner Circle. We explored the 5 Steps to Eliminating Cancellations in Your Practice.
26 Jul 3 Ways To Confidently Overcome Patient Objections
In this episode, we’ll share 3 ways to confidently overcome patient objections. Healthcare practice owners need to approach objections with curiosity, become aware of the possible objections and how to handle them. Lastly, you have to make patients feel they’re part of a collaborative effort by asking and drawing out objections they may have. It’s time to stop playing from a safe zone and learn how to overcome patient objections. By doing so, you’re guiding them towards the best treatment path, and you build better relationships with them.
19 Jul How To Identify Key Indicators To Scaling Your Healthcare Practice
In this episode, we'll put Andrew Roberts into the hot seat. Andrew is the owner and at the same time, the head physiotherapist at ARC Rehab Physiotherapy. He has recently expanded his business by taking on a new space. We'll explore how he was able to make this happen and the lessons he learned along the way.
12 Jul 3 Advanced 1:1 Meeting Tactics That Will Ignite Your Team’s Performance
If not managed properly, meetings can quickly become ineffective and unproductive. This is often due to the fact that people who should not be in attendance are allowed to stay, or because the agenda is poorly planned. As a result, it is important to take the time to carefully consider who needs to be at the meeting, and what needs to be discussed. With a little bit of effort, meetings can be a valuable tool for promoting collaboration and improving communication within a team.