In this episode, we’ll share 3 ways to confidently overcome patient objections. Healthcare practice owners need to approach objections with curiosity, become aware of the possible objections and how to handle them. Lastly, you have to make patients feel they’re part of a collaborative effort...
In this episode, we'll put Andrew Roberts into the hot seat. Andrew is the owner and at the same time, the head physiotherapist at ARC Rehab Physiotherapy. He has recently expanded his business by taking on a new space. We'll explore how he was...
If not managed properly, meetings can quickly become ineffective and unproductive. This is often due to the fact that people who should not be in attendance are allowed to stay, or because the agenda is poorly planned. As a result, it is important to take...
The world is in the grip of an epidemic. And no, it’s not Zika or Ebola. It’s called “busyness.” We are all so busy we can hardly stop to breathe. And for many of us, this is a badge of honour. We think if we’re...
Dealing with a toxic staff member can be a difficult and trying experience. But it's important to remember that you're not alone. Many people have had to deal with this type of person before. And there are ways to cope with their toxicity. Tune in...