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20 Sep The 5 Minute Patient Reactivation System
Reactivating your patients is essential to the success of your practice. By using this system, you can keep your patients coming back and ensure that they receive the care they need and deserve. Listen to this episode now to learn how to reactivate your patients in just 5 minutes.
13 Sep 3 Simple Steps To Get New Patients In 48 Hours
In this episode, we’ll share 3 simple steps to get new patients in 48 hours. It's undeniable that getting new clients is challenging. But with a little bit of elbow grease and some outside-the-box thinking, it is possible to get results quickly.
06 Sep 3 Ways Fear Of Rebooking Is Hurting Your Practice
Many practitioners avoid rebooking appointments out of fear that they'll be seen as pushy or needy. As a result, they don't say anything about rebooking at the end of the appointment, and the client simply leaves without scheduling another session. However, this fear is misplaced and is actually hurting your practice. When you do not rebook your clients, you are missing out on essential repeat business.
30 Aug #1 Reason Why Healthcare Practices Succeed Despite Running A Busy Schedule
In this episode, you’ll discover how Kirsten started her journey, her success secrets and how she deals with uncomfortable decisions and change. Although running a healthcare practice while raising a family is challenging, Kirsten understands what needs to be done and learned.
09 Aug 5 Steps to Eliminating Cancellations in Your Practice
Cancellations are one of the major problems in every healthcare practice. Albeit common, it causes a lot of chaos in the business. How do you prevent cancellations from happening and save your business from massive profit and opportunity loss? When cancellations occur, it creates a sequence of negative outcomes for you, your healthcare practice, and the patient. It indicates that patients don’t consider your time valuable, they don’t get the results they want, you miss a lot of opportunities, and it’s a total waste of energy. To put an end to your cancellation dilemma, you’ll have to do a reality check and figure out how much cancelled appointments are costing your practice. It gives you a clear picture of what needs to be done and the policies you need to implement. In this special episode, we’ll share with you the behind-the-scenes of a training session from our Facebook group, The Practice Owners Inner Circle. We explored the 5 Steps to Eliminating Cancellations in Your Practice.
26 Jul 3 Ways To Confidently Overcome Patient Objections
In this episode, we’ll share 3 ways to confidently overcome patient objections. Healthcare practice owners need to approach objections with curiosity, become aware of the possible objections and how to handle them. Lastly, you have to make patients feel they’re part of a collaborative effort by asking and drawing out objections they may have. It’s time to stop playing from a safe zone and learn how to overcome patient objections. By doing so, you’re guiding them towards the best treatment path, and you build better relationships with them.
19 Jul How To Identify Key Indicators To Scaling Your Healthcare Practice
In this episode, we'll put Andrew Roberts into the hot seat. Andrew is the owner and at the same time, the head physiotherapist at ARC Rehab Physiotherapy. He has recently expanded his business by taking on a new space. We'll explore how he was able to make this happen and the lessons he learned along the way.
05 Jul 3 Reasons Why “Busyness” Is KILLING Your Practice
The world is in the grip of an epidemic. And no, it’s not Zika or Ebola. It’s called “busyness.” We are all so busy we can hardly stop to breathe. And for many of us, this is a badge of honour. We think if we’re busy, then we must be important and successful. But what if being busy is actually killing our practices? What if all the rushing around is preventing us from achieving our goals? In this episode, we'll give you 3 Reasons Why “Busyness” Is KILLING Your Practice. Although it may seem counterintuitive, being busy can actually hold you back from achieving your goals.