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Cancellations are one of the major problems in every healthcare practice. Albeit common, it causes a lot of chaos in the business. How do you prevent cancellations from happening and save your business from massive profit and opportunity loss? When cancellations occur, it creates a sequence of negative outcomes for you, your healthcare practice, and the patient. It indicates that patients don’t consider your time valuable, they don’t get the results they want, you miss a lot of opportunities, and it’s a total waste of energy. To put an end to your cancellation dilemma, you’ll have to do a reality check and figure out how much cancelled appointments are costing your practice. It gives you a clear picture of what needs to be done and the policies you need to implement. In this special episode, we’ll share with you the behind-the-scenes of a training session from our Facebook group, The Practice Owners Inner Circle. We explored the 5 Steps to Eliminating Cancellations in Your Practice.

In this episode, we'll give you 4 Hacks That Turn Your Diary Into Your Success Superpower. These hacks will help you make the most out of your diary and turn it into a productivity powerhouse. A diary can be a very personal thing. It can be a place to vent about your day, record your thoughts and feelings, or simply track the events of your life. But did you know that a diary can also be a powerful tool for business success? By taking the time to record the things you need to do, the people you need to contact, and the goals you need to achieve each day, you can turn your diary into a powerful productivity tool. Through this, you can make the necessary changes to achieve your goals.

In this episode, we’ll share 3 ways to confidently overcome patient objections. Healthcare practice owners need to approach objections with curiosity, become aware of the possible objections and how to handle them. Lastly, you have to make patients feel they’re part of a collaborative effort by asking and drawing out objections they may have. It’s time to stop playing from a safe zone and learn how to overcome patient objections. By doing so, you’re guiding them towards the best treatment path, and you build better relationships with them.

If not managed properly, meetings can quickly become ineffective and unproductive. This is often due to the fact that people who should not be in attendance are allowed to stay, or because the agenda is poorly planned. As a result, it is important to take the time to carefully consider who needs to be at the meeting, and what needs to be discussed. With a little bit of effort, meetings can be a valuable tool for promoting collaboration and improving communication within a team.

The world is in the grip of an epidemic. And no, it’s not Zika or Ebola. It’s called “busyness.” We are all so busy we can hardly stop to breathe. And for many of us, this is a badge of honour. We think if we’re busy, then we must be important and successful. But what if being busy is actually killing our practices? What if all the rushing around is preventing us from achieving our goals? In this episode, we'll give you 3 Reasons Why “Busyness” Is KILLING Your Practice. Although it may seem counterintuitive, being busy can actually hold you back from achieving your goals.

Dealing with a toxic staff member can be a difficult and trying experience. But it's important to remember that you're not alone. Many people have had to deal with this type of person before. And there are ways to cope with their toxicity. Tune in now and learn how to protect yourself from these negative influences!
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