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In this episode, we'll bring Anna Pino into the hot seat as we discuss how to manage your finances, human resources, and operations for sustainable growth. Anna is the CEO of Natural Harmony Traditional Chinese Medicine, a business that has achieved impressive growth while maintaining a strong focus on sustainability. She'll share her insights on how to achieve sustainable growth in any business.

In this episode, we'll share the practice growth decision matrix, which is a tool that can help you understand your key numbers and make the best decisions for your practice. Through this matrix, you'll be able to see which areas of your practice are most important to focus on, and you'll get a clear plan for how to grow your practice in the most effective way.

Reactivating your patients is essential to the success of your practice. By using this system, you can keep your patients coming back and ensure that they receive the care they need and deserve. Listen to this episode now to learn how to reactivate your patients in just 5 minutes.

Many practitioners avoid rebooking appointments out of fear that they'll be seen as pushy or needy. As a result, they don't say anything about rebooking at the end of the appointment, and the client simply leaves without scheduling another session. However, this fear is misplaced and is actually hurting your practice. When you do not rebook your clients, you are missing out on essential repeat business.

Cancellations are one of the major problems in every healthcare practice. Albeit common, it causes a lot of chaos in the business. How do you prevent cancellations from happening and save your business from massive profit and opportunity loss? When cancellations occur, it creates a sequence of negative outcomes for you, your healthcare practice, and the patient. It indicates that patients don’t consider your time valuable, they don’t get the results they want, you miss a lot of opportunities, and it’s a total waste of energy. To put an end to your cancellation dilemma, you’ll have to do a reality check and figure out how much cancelled appointments are costing your practice. It gives you a clear picture of what needs to be done and the policies you need to implement. In this special episode, we’ll share with you the behind-the-scenes of a training session from our Facebook group, The Practice Owners Inner Circle. We explored the 5 Steps to Eliminating Cancellations in Your Practice.

In this episode, we'll give you 4 Hacks That Turn Your Diary Into Your Success Superpower. These hacks will help you make the most out of your diary and turn it into a productivity powerhouse. A diary can be a very personal thing. It can be a place to vent about your day, record your thoughts and feelings, or simply track the events of your life. But did you know that a diary can also be a powerful tool for business success? By taking the time to record the things you need to do, the people you need to contact, and the goals you need to achieve each day, you can turn your diary into a powerful productivity tool. Through this, you can make the necessary changes to achieve your goals.