28 Feb WCM – Staff Performance Management Conversations
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Having a system for staff performance management in place is essential to the success of any organization. When conversations regarding staff performance are held with respect, professionalism and transparency, employees feel valued and supported in their roles.
When done properly, these conversations can have a real impact on morale, the camaraderie within teams and ultimately business results. However, when conducted poorly they’re often seen as counter-productive – leading to negative workplace dynamics and potentially decreased engagement by team members.
For this reason, it's important to understand how you can make your performance management conversations as constructive as possible. By equipping yourself with the right tools and knowledge to approach these conversations appropriately and confidently, you can help ensure that employees are engaged, motivated, and productive in their jobs.
In this episode, we talk about how you can get the most out of staff performance management conversations. Not only do these dialogues help set clear expectations between managers and their staff, but they also facilitate open dialogue on how to improve overall results and staff satisfaction levels.
In this episode of the Practice Acceleration Podcast, you’ll learn:
- The importance of role and expectation clarity
- The need to have high-performance meeting rhythm
- What are objective scores cards and how can they help you
- How to create a performance management flowchart
- Why you should have accountability conversations
Performance management is one of the biggest challenges managers face in today’s work environment – creating a healthy culture where everyone on the team can grow, develop their skills and be successful. Listen to this episode now to find out how to tackle these sometimes-challenging discussions!
If you haven’t listened to our previous episode talking about the 3 Day New Patient Machine, go back and check out out episode 280.
P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!
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