We all love those patients who are raving fans of your practice – they post about you on Facebook, they tell all their friends, they leave you reviews…. don’t you wish you had more of those? I’m sure the answer to that is a HELL YES! Ever wondered how this actually happens? How you can go from being virtually unknown to having a tribe of loyal followers who not only keep coming back but also influence so many others to do the same?

Growing and managing a team is hard. Knowing what to say, when to say it, even “how” to handle situations so that you can get what you need from your team in a way that “fits” your personality and doesn’t make you feel pushy is the key. It’s so challenging that it’s no wonder most people accept under-performance from their teams, work excessive hours to mop up for mistakes and struggle in business. Inside today’s episode you’ll hear from two dynamic healthcare professionals who have turned their businesses and lives around by installing a step-by-step management system.